We have received a few questions about our webstore stock information and how long we take to dispatch orders. 

Stock information reports our own Hamilton shop’s inventory - not an offsite suppliers stock. 

Our webshop reports the stock information taken from our own live inventory.  We do not list items for sale that are not physically on hand in our Hamilton shop.  As items sell in store our point of sale system updates our webstock records in real time - any items sold out will be recorded as SOLD OUT till we receive more stock (we reorder daily!). Great care is taken to make sure this information is kept up to date but from time to time mistakes and errors do happen.  In the rare instance that this occurs we will offer an immediate refund.  Please feel free to call or email the shop if you wish to confirm availability before placing an order. 

Footnote 1 :Please note that the above applies to our webstock inventory - if you are in the blog area of the Mk1 site we do frequently talk about items that are yet to be released.

Dispatch and Shipping Times - Yes we pack orders straight away!

Our official policy can be found on our Terms & Conditions page. In practice we pack up any orders received during the day straight away… and orders received overnight are packed before the Mk1 doors open at 9am.  The same day delivery cut off for Auckland and Tauranga is 10am (available for the tracked courier option for an urban address). Most other urban areas in NZ will receive delivery overnight.   If you choose one of the NZ POST  non tracked options  we will still dispatch straight away (or first thing in the morning if your order is placed overnight) but the delivery target time is 3 to 5 days and will depend on which days NZ POST deliver in your area.  

Please be aware that we are in the midst of the pre-Christmas extra - busy season.  The post Christmas public holidays will also effect delivery times  - please allow for this when placing your order.